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Terms and Conditions

General Terms and Conditions (herein referred to as “Our Website")

This website is owned and operated by Ludomed Equipment Inc. (collectively, “we”, “us”, “our”).  These Terms and Conditions set forth the terms and conditions under which you may use Our Website. Our Website offers provide information about our company, and the products and services offered by us. By accessing or using Our Website you approve that you have read, understood, and agree to be bound by these Terms and Conditions.



We may use FedEx, Canada Post or USPS as our chosen couriers. We can make special arrangements should you wish to use your own courier account. Please note, shipments to international addresses (outside Canada) are generally subject to custom duties, taxes, and other charges, as determined by the local jurisdiction. You are responsible for paying local sales taxes, duties or other fees. 


Back Order Policy

If a back order is less than 3 days, we will hold the entire order, in order to ship it completely. If the back order is expected to take longer, we will inform you via email and ask if you would like to wait until the item comes in. We will do this so it can be shipped all together with the rest of the order, or to confirm if the order should be cancelled. 


Payment Terms

We accept VISA, MASTER CARD, AMEX, PAYPAL. Net 30 days with established credit ONLY. 

Returns and Refund Policy

If you receive goods that are defective in any way, please let us know so we can correct the problem promptly. We will replace the item or refund your money once the goods have been returned to us. We regret that there are no returns on custom-made order, or goods that have obviously been used or no longer re-sealable. If the goods are not defective, but you still wish to return them, a 20% restocking fee will apply. Call 1-450-2678473 or email us at to receive a Return Authorization Number and return the merchandise within 30 days. 



Prices are FOB Les Coteaux, Canada and are listed in U.S. Dollars (USD). Occasionally, prices change without notice due to circumstances beyond our control.


Privacy Statement

Our Privacy Policy describes how Ludomed Equipment Inc. collects information about you through Our Website, and how we use, disclose, and protect that information.


Copyright, Trademarks and other Intellectual Property

All content included on Our Website, such as images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Ludomed Equipment Inc. Except as explicitly provided herein, nothing in these Terms and Conditions shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.


The trademarks identifying the various makes and models of animal breeds, non-invasive telemetry systems and infusion equipment are owned by their manufacturers or affiliates thereof. Our use of these trademarks is merely to identify the make and model of the animal breeds, non-invasive telemetry systems and infusion equipment for which certain ones of our products are intended and should not be taken to mean that such manufactures endorse, are the source of, authorize or approve Ludomed Equipment Inc’s products.


Disclaimer of Content

Our Website offers provide information about our company, and the products and services offered by us. We reserve the right to make changes without notice in design, specifications and models. Products are being continually reviewed and improved to deliver quality products and satisfy users. We believe that our technical information and weight range data are the best currently available and they should be used as a guide to material selection. This information has been built from scientific studies and from the data provided by the different animal suppliers, it is suggested that users conduct their own tests to determine the suitability of any product.



You agree to indemnify and hold Ludomed Equipment Inc. harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of Our Website.


Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Ludomed Equipment Inc, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, Our Website.

To the maximum extent permitted by applicable law, Ludomed Equipment Inc. assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of Our Website; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.


Right to change and modify Terms

We reserve the right to modify these Terms and Conditions from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms and Conditions in a material manner, we will notify you that material changes have been made to the Terms and Conditions. Your continued use of Our Website after any such change constitutes your acceptance of the new Terms and Conditions.


Applicable Law

These Terms and Conditions, the rights and remedies provided hereunder, and any and all claims and disputes related hereto, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Province of Quebec, Canada - without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in the Province of Quebec, Canada.

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